So, it’s worth trying Spotify on another device to see whether they have the same issues. There may be issues with your device you’re not aware of (we’ve tried to cover a variety of scenarios in this guide, so be sure to read through for more tips). If you’re using a data connection, then check with your service provider to ensure your payments are up to date and have enough data to listen to your music on Spotify. If you wish to be able to use it anyway, then you’ll want to speak directly with the network administrator. Checking your firewall settings and ensuring Spotify is set as an exceptionĪlso note that depending on the network you’re using (school, office, library, etc.), Spotify may be blocked.Disconnecting and reconnecting to your Wi-Fi.If you’re at home, and only have access to one connection, you can try: If there’s another internet connection nearby, you can simply try connecting to that source and see whether the problem persists. An error message appears – like “Spotify is offline” or “No internet connection”.
There are some tell-tale signs that this is happening: Your internet connection could be intermittent.
A fresh install can sometimes help with bugs and errors. Although it can be a bit of a nuisance, try closing all other apps, run Spotify by itself, and see if it stops crashing. Sometimes, other apps can interfere with Spotify operations. Run Spotify By Itself (Close All Other Apps) So, see if there’s an update for your device, and if there is, try installing it and try again.
Sometimes the latest working version of Spotify will be incompatible with the current iteration of your device’s OS. If not, update it to the latest working version. Update The Spotify AppĬheck to ensure your Spotify app is up to date. If you exhaust your options and think this might be the case, you’ll either want to contact the manufacturer or the retailer you purchased the device at. In a rare instance, your device may be broken. If it still doesn’t work, check your volume control within Spotify.įinally, try some of the other tips on this list. If that doesn’t work, check to see whether you have headphones or earbuds plugged in. If your music appears to be streaming, but you can’t hear it, you may need to check your device’s volume level.įirst, try turning up. Close and reopen the Spotify app.Įnsure that you close the app instead of switching to another app, as this may have no effect whatsoever. How Can I Prevent Spotify From Crashing In The Future?.Why Does Spotify Crash In The First Place?.Repair Your Current Device Or Buy A New One.Ensure Your Device Meets System Requirements.Run Spotify By Itself (Close All Other Apps).
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